Dave Taylor, the man behind the famous blog AskDaveTaylor.com (Twitter @DaveTaylor) did a fantastic talk at Affiliate Summit West 2012 #ASW12 at Caesar’s Palace Las Vegas about “Affiliate Marketing in the Age of Social Media” on Tues Jan 10 at 2pm.
A few years ago, affiliate marketing was all about building a Web site or launching a blog and gaining readership. Today it’s all about Facebook, Google Plus, Twitter. What are the NEW best practices?
Dave has been paying his mortgage with Affiliate Marketing for over 6 years now
With Social Media, it’s not about SEO any more, it’s about relationships
Google changed search results this morning, you will see results based on what you have liked on Google +
Problem – People are Social, Affiliate Marketing isn’t
Maybe not all purchases are online, but the web impacts 50% of purchases
Don’t want to be a commodity space which is based on price.
But many people make purchases without caring what it costs. Like cars, Dave says he drives a $50,000 SUV, didn’t stop and say but I can get the same thing with a different logo on it for $38,000. Even if you buy a house, the price only gives you a range, you really pick the house that is in the best area / best amenities for you, there is a whole lot more than price.
If everyone is selling the same thing in the same way with the same marketing collateral and same images, its not wonder Google says they all suck. Way to get out of it is to start looking at the social side
Social Media is Popular … 1/5th of time spent online is using Social Media. Even Myspace still has millions of users, Justin Timberlake is an investor and is here at CES pimping out Myspace and their new features
The numbers are huge:
Pinterest – visual social media site, in the space between Facebook and flickr, putting photos of your products there is a whole new way to drive interest
Whole Foods Market – does a really good job on pinterest, put up photos of the food they made, ingredients from whole food
Facebook – 800 million monthly active users
Youtube – 800 million monthly active users
Zynga – 232 million active users
Twitter – 230 million users
LinkedIn – 135 million users
Groupon – 115 million subscribers
Google Plus – 62 million users
Pinterest – 6 million users
We are all using social media to make purchase decisions
How do successful affiliate marketers sell their affiliate products so easily – nuture a trust relationship, then people will listen when you go to sell something
62% of people trust family, friends and contacts for recommendations of brands or products
We have the cheapest prices is not as good as “7 of your friends buy our products”
Facebook will show you an ad, then it will show you your friends that have liked that page/group or support that company of have brought that product
When you see, 3 of your friends like this, you catch on and pay attention, that is tapping into the social media side of commerce and transactions
The most valuable asset that amazon has is this extraordinary database of customer reviews
Gmail and Google Plus did the whole ‘invite’ and scarcity thing, this happens in Las Vegas, people walk past all the nightclubs and the one that has the biggest line people think must be the best and want to go in
Active Social Media users are:
– 19% more likely to attend a sporting event
– 45% more likely to go out on a date
– 75% more likely to purchase music
– 47% more likely to purchase
Facebook Memeology 2011, stuff people were most interested in:
No.1 was death of Osama Bin Laden, most talked about even
Google Plus Posting Ripples
Google will show you the graph when you get something re-posted or +1’d and republished. This is a graphic representation of how someone can write about a product and have it gain way more visibility than just from its own little world of followers
Linkedin is great as it shows you your overall circle when 3 connections wide. So Dave could get exposure to 14million people even though he only has 1400 direct connections, if some of them repost on
Bazaarvoice.com Social Commerce Statistics
12 times more frequently people will trust consumer reviews than descriptions that come from manufacturers
90% of consumers online trust recommendations from people they know, 70% trust opinions of unknown users
83% of online shoppers said they are intested in sharing information about their purchases with people they know, while 74% are influenced by the opinions of others in their decision to buy the product in the first place
Word of mouth is still the number one influence in their electronics (43.7%) and apparel (33.6%) purchases
If people are signed up for your affiliate program and actually making sales (unlike 90% of affiliates), give them something special, demonstrates they are one of the insiders and makes them feel special.
What Groupon and LivingSocial need to do is empower the merchant to create a relationship with the customer, but they don’t want that, they want to keep the relationship with the merchants
Merchants with Groupon & LivingSocial have to figure out how to turn this one time transaction into a relationship with a customer. Should say the Groupon deal gets you in the door, but to do the deal need to sign up for the loyalty program then get discount on next meal.
Company has an mobile idea – will warn you on your mobile if you are drifting out of your lane, as they figure you must be on your mobile, positioning it as a way to use your mobile while driving!!!
Proximity and geolocation are huge trends, as you are on your mobile it will say here is a deal for this local business nearby
Top Social Shopping Trends
– Sharing items on Facebook, Google Plus, Twitter
– Social Media fan offers
– Real-time deals
– Free shipping is huge, Amazon pushes really hard for you to get the free shipping, they still have the $25 minimum
Top Online Retail Trends
– In-store pick up
– Mobile apps
– User generated video
– Social networking participation
– Daily Deals / Flash sales
– Deal aggregators
Even when people are in a restaurant, they post a photo of their food, and people post, wow that looks fabulous where are you
Bumped into this great quote on PokerAffiliateSolutions.com “Every motivated online marketer needs to be on Twitter, Facebook and other social media outlets by directly engaging and informing their members. Nurturing these relationships is the key to success”
Your business is about the relationships you have, and your ability to create and nuture their relationships. If you think this is about data and templates, you are going to be more and more irrelevant
Successful businesses are all about relationships, that is what will differentiate successful businesses
Misquote of John F Kennedy nailed it “Ask not what your customers can do for you, but what you can do for them”
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[…] Affiliate Summit West 2012 by Dave Taylor on Social Media & Affiliate Marketing (my notes from Dave’s #ASW12 session are here) and some thoughts on the future of Social Media impacting Search Engines, Local Deals and […]